Privacy Policy

1. Introduction

PT. Pemasukan Hidup Indah (“we”, “our”, or “the Company”), operating under the brand DC Habitat Interiors, is committed to protecting the personal data of our website visitors, clients, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the Indonesian Personal Data Protection Law (Undang-Undang No. 27 Tahun 2022 tentang Pelindungan Data Pribadi — “UU PDP”).

By accessing this website or providing your personal data to us, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

PT. Pemasukan Hidup Indah

Jalan Raya Kerobokan 88x, Badung, Bali 80361, Indonesia

European Contact: Michelle Jolanda Oldenkamp
Carrer Hug de Ribesaltes 2 – 4F, 07012 Palma de Mallorca, Spain

Email: [email protected]

3. Personal Data We Collect

We may collect and process the following categories of personal data:

• Identity Data: name, title
• Contact Data: email address, telephone number, postal address, WhatsApp number
• Communication Data: messages submitted through our contact form, correspondence via email or WhatsApp
• Transaction Data: details of purchases, orders, and payment information processed through our secure payment partners
• Technical Data: IP address, browser type and version, time zone setting, operating system
• Usage Data: information about how you use our website

4. Legal Basis for Processing

In accordance with Article 20 of the UU PDP, we process your personal data based on one or more of the following legal grounds:

• Consent: You have given explicit consent for one or more specific purposes
• Contractual Necessity: Processing is necessary to fulfil a contract with you or to take pre-contractual steps at your request
• Legal Obligation: Processing is necessary to comply with a legal obligation under Indonesian law
• Legitimate Interest: Processing is necessary for our legitimate interests, provided these are not overridden by your fundamental rights

5. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries submitted through our contact form or WhatsApp
• To process and fulfil orders for bespoke furniture and interior design services
• To manage our business relationship with you
• To improve our website, products, and services
• To comply with legal and regulatory obligations
• To send you information about our products and services, where you have consented to receive such communications

6. Data Sharing & Third Parties

We may share your personal data with the following categories of recipients:

• Payment Processors: Secure, PCI-compliant payment service providers (e.g. Stripe) to process transactions
• Logistics Partners: Shipping and delivery companies to fulfil your orders
• Professional Advisors: Legal, accounting, or audit professionals as required
• Government Authorities: Where required by law or regulation in Indonesia

We do not sell your personal data to third parties. All third-party recipients are contractually bound to protect your data in accordance with applicable law.

7. International Data Transfers

As our business operates across Indonesia and Europe, your personal data may be transferred to and processed in countries outside of Indonesia, including Spain and other countries within the European Union/European Economic Area. In accordance with Article 56 of the UU PDP, we ensure that any international transfer of personal data is carried out with adequate safeguards, including ensuring the receiving country provides an equivalent level of personal data protection or through binding contractual agreements.

8. Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for a maximum of 24 months. Transaction records are retained for the period required under Indonesian tax law (minimum 10 years). When personal data is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Under the UU PDP, you have the following rights with respect to your personal data:

• Right to Information: You have the right to know how your data is collected, processed, and stored
• Right of Access: You may request a copy of your personal data that we hold
• Right to Rectification: You may request correction or completion of inaccurate or incomplete data
• Right to Erasure: You may request deletion of your personal data, subject to legal retention requirements
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
• Right to Object: You may object to processing based on legitimate interests
• Right to Data Portability: You may request your data in a structured, commonly used format
• Right to Compensation: You have the right to claim compensation if your data is processed unlawfully

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 3 × 24 hours (72 hours) as required by law.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and access controls limiting data access to authorised personnel only.

11. Cookies & Analytics

This website may use essential cookies that are strictly necessary for the functioning of the website. We do not use tracking cookies or third-party analytics tools that collect personal data without your explicit consent. Should we introduce optional cookies in the future, we will update this policy and obtain your prior consent.

12. Data Breach Notification

In the event of a personal data breach, we will notify the relevant supervisory authority and affected individuals within 3 × 24 hours (72 hours) in accordance with Article 46 of the UU PDP. The notification will include details of the breach, the data affected, and the remedial measures taken.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any material changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

PT. Pemasukan Hidup Indah
Jalan Raya Kerobokan 88x, Badung, Bali 80361, Indonesia
Email: [email protected]
WhatsApp: +62 812 3709 0980